dtcpay is a MAS-licensed payment service provider that bridges traditional finance and digital assets. We enable businesses to accept and make payments in both fiat and digital currencies, delivering secure, efficient, and seamless payment experiences across borders. As we expand our footprint worldwide, we are shaping the future of the digital payments space and driving the next chapter of growth.

What You'll Do:

• Gather high-level requirements for new product related requests from business teams into a BRD to be approved by BCR committee for product design/development.
• Track status of key business requests/initiatives to provide visibility including timelines, BRD & PRD approval and key risks/issues.
• Work with the COO team to manage internal feedback & issues for (external) products to follow-up with respective product manager(s) to resolve.
• Working with the Academy team for training needs to coordinate with respective PM on product guides, training materials etc.
• Liaise with respective product manager(s) to perform BRT (Business Readiness Test) after the service goes live.
• Support Product Head on product strategy, roadmap planning, budgeting, process and partnership related work.
• Support country managers in GTM plan for new products and localisation needs as part of market expansion.

What We're Looking For:

• Min. Bachelor’s Degree in Computer Science, Finance, Business, or a related field.
• 5-8 years of experience in product management, preferably payment related.
• Proven experience managing product lifecycles including ideation, roadmap planning, execution, and launch.
• Strong business acumen with ability to link product decisions to business goals and financial outcomes.
• Can-do attitude, willingness to learn and listen, ability to work independently, and strong drive to get things done.
• Excellent communication skills to manage internal and external stakeholders.
• Excellent analytical skills, with a data-driven approach to decision-making.
• Strong leadership skills with ability to inspire and drive teams toward common goals.
• Proficient in both English and Mandarin as you will need to work closely with Chinese vendor.
• Knowledge of crypto or fintech industries with a passion for Web3, DeFi, and blockchain technology is a bonus.